All orders are processed within 1 to 3 business days (excluding weekends and public holidays) after receiving your payment confirmation.
Once your order is processed:
Please note: During high-volume periods (such as festivals or sales), processing times may be slightly delayed.
We currently ship to:
If your area is not listed at checkout, please contact us for assistance.
Inside Nepal:
International Shipping:
Delivery delays can occasionally occur due to courier issues, weather, or customs clearance (for international orders).
Shipping charges are calculated at checkout based on:
You’ll see the total shipping cost before completing your purchase.
Free Shipping Offer:
We may offer free standard shipping on domestic orders over a certain amount. Look out for promotions on our homepage or during checkout.
Once your order is shipped, you’ll receive an email or SMS with a tracking number and a link to track your shipment in real-time.
If you do not receive a tracking update within 48 hours of placing your order, please contact us at:
📧 Email: info@RhodoRhino.com
📞 Phone: +1 437 776 6816
If your package arrives damaged:
If your package is lost in transit, we will work with the courier to investigate and resolve the issue as quickly as possible.
If your order is delayed or lost, contact us at:
📧 info@RhodoRhino.com
We’ll do our best to resolve the issue as quickly as possible.
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